About The Author

About the Author

This web site has a dual purpose. The first is to provide a web site for production workers to learn how to use the 7 Basic Quality Tools on the production floor to improve their process and help eliminate defects. Most of the Quality Tools have to be administered on a computer and generally, with some specific computer software. With the methods that teaching here, all you need is paper and pencil; well, of course a computer and the Internet to access this site with. A printer helps so that you can print the blank forms I provide, however, it can be created even without downloading the forms.

The second purpose of this web site is that this is my final project for my Masters Degree in Information Systems Management, at Ferris State University. My emphasis is in Quality Management, hence the reason for this web site and topic for my thesis. I have included my training and accomplishments below to offer credibility to the knowledge offered here.

Education and Training:

Presently working on my Doctorate in Eduation, and....

Ph.D. in Business, Organizational Leadership, anticipated completion Winter 2006

Masters Degree in Business Administation, Quality Improvement Emphasis.

Masters Degree in Information Systems Management, Quality Improvement Emphasis.

Bachelor in Industrial Management, Quality Improvement Emphasis.

Associates in Industrial Management, Quality Improvement Emphasis.

Bachelor in Education.

Associates in Business Administration.

Certificate in SPC Quality Improvement.

Other Skills Attained:

Green Belt in Six Sigma Methodology

Value Analysis/Value Engineering - Rochester Institute of Technology

Design of Experiments - Taguchi - American Supplier Institute

Lean Manufacturing - Ford Motor Company Seminar

Mistake Proofing/Poke-Yoke Seminar

AIAG Seminars in Control Plan & FMEA Preparation - PPAP & All Automotive Product Submissions Paperwork

Team Oriented Problem Solving Seminar

Kaizen - trained and can teach

Process Mapping - trained and can teach.

Internal Auditor - Omnex

Lead Auditor - QS-9000/IATCA

RAB Auditor - Quality Management Systems Auditor #Q07144

Currently Teaching At:

Adjunct Professor, FERRIS STATE UNIVERSITY - College of Business

Associate Professor, Axia College, University of Phoenix

Adjunct Professor, Central Michigan University, Extended Learning

Associate Professor, California National University for Advanced Studies.

Accomplishments:
Created and Written Courses & Syllabus for:
Operations Management.

Customer Satisfaction & Surveys

Introduction to Psychology & Abnormal Psychology

Introduction to Sociology

Object Oriented Technology

Software Reliability & Engineering

Engineering Materials

Human Resources Management

Multinational Business Finance

Principles of Business Management

Metrology & Calibration

Introduction to American Literature

Supplier Management

Quality Management

Graduate level Management Operations

Have Also:
Published Articles in Quality Digest Magazine.

Created Procedures and Work Instructions for Engineering Department

Created Procedures and Work Instructions, as well as guidelines for my position as Supplier Quality Engineer.

Created and wrote Supplier Quality Assurance Manual for Avon Automotive, North American Division

Fluent in Control Plans, FMEA, PPAP, 8D Process, and all automotive submissions.

Bibliography Used in Lessons:

These reference books listed below, were used to provide a few examples and to qualify the lesson material included within this web site:

The Check Sheet - basic knowledge from "Guide to Quality Control" (Ishikawa, 1994), examples taken from my place of work, Nabco, Inc.

The Pareto Diagram - basic concept taken from "Juran's Quality Control Handbook" (J. M. Juran, 1988)

The Histogram - theory and practice problem taken from "Juran's Quality Control Handbook" (J. M. Juran, 1988)

The Cause-and-Effect, or "fishbone" Diagram - theory and practice problem taken from "Guide to Quality Control" (Ishikawa, 1994)

The Scatter Diagram - theory of paper and pencil diagram from "The Quality Technician's Handbook" (Griffith, 1992)

The Control Chart - Xbar & R Chart - theory taken from "Guide to Quality Control" (Ishikawa, 1994)

The Np Control Chart - An Attribute Chart - theory taken from "Guide to Quality Control" (Ishikawa, 1994)

The concept of Team Dynamics and "cross-functional" team from "Quality Planning and Analysis" (J. M. Juran, 1993) and from my general knowledge.